Network Standard Service
ChargePoint Network Support Services take care of EV charging operations and deliver EV charging for you - hassle free. The Network Support Services ensure your charging stations remain healthy, that you are assisted by friendly support representative when needed, and any revenues collected from your charging stations are automatically transferred to your bank account.
The ChargePoint Network Standard Service combines ChargePoint software applications and network support services so that you can quickly and easily connect your charging stations to the network and maximize the full benefits of your charging system.
By connecting your ChargePoint Charging Stations to the network with the network standard Service, you activate your charging stations to:
- Generate revenue
- Provide 24/7 driver assistance
- Be highly reliable with low maintenance effort
- Eliminate energy theft and enhance safety
- Control electricity costs and optimize your return on investment
- Measure the success of your green initiatives
- Use utility pricing incentives and Smart Grid connectivity
The Network Standard Service Includes:
| Software/Operation Service |
Features |
Network Operation Service |
- 24/7 Network management with included data communication fees.
- System operation archiving and back-up.
- OTA charging station software updates.
- Software application updates.
- Station health monitoring.
|
Driver Telephone Support Service
|
- Support telephone number on charging station.
- 24/7 availability.
- Courteous, knowledgeable customer support representatives.
|
Station Manager Software Application |
-
Access control: Configure Access Policies for one or more stations.
-
Advertisement control: Configure advertisements to scroll on the station’s display.
-
Usage reports: View graphical or tabular usage reports, with CSV export, for all stations or individual stations. Filter the report to include only the desired dates and stations.
-
Inventory reports: View tabular inventory reports (serial number, model, warranty certificate), with CSV export. Filter the report to include only the desired dates and stations.
-
Real-time station location and status: View station locations on map with their real-time occupancy status.
|
Flex Billing Manager Software Application |
- User/Group-Specific Pricing: Configure one price for everyone, or choose to exempt certain users (e.g., your fleet vehicles, your employees) from usage fees or provide discounts for certain users (e.g., loyalty discounts).
- Time/Day-Specific Pricing: Configure one price for all times and days, or choose to vary pricing as a function of Time of Day or Day of Week (weekday, weekend, Holiday).
- Reports: Revenue.
|
| Flex Billing Service |
- Fund transfer: Station users are automatically billed. Funds are transferred to station owner’s account.
|
Network Standard Service Data Sheet
